Coaching and Mentoring

You are in your office looking over the performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with him/her about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? The Employee Coaching class focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Class Outline

Introduction
Workshop Objectives
Defining Coaching and Mentoring

Module One: Motivation Theories
Using Reinforcement Theory
Using Expectancy Theory
Personality’s Role in Motivation
A Personal Toolbox
Motivation on the Job
Addressing Specific Morale Issues

Module Two: Setting Goals
Introducing the G.R.O.W. Model
Setting SMART Goals
Goals and Motivation
Evaluating and Adapting

Module Three: Understanding the Realities
Getting a Picture of Where You Are
Identifying Obstacles
Exploring the Past

Module Four: Developing Options
Identifying Paths
Choosing Your Final Approach
Structuring a Plan

Module Five: Wrapping it All Up
Creating the Final Plan
Identifying the First Step
Getting Motivated

Module Six: The Importance of Trust
What is Trust?
Trust and Coaching
Building Trust

Module Seven: Providing Feedback
The Feedback Sandwich
Encouraging Growth and Development
360 Degree Feedback

Module Eight: Overcoming
Roadblocks
Common Obstacles
Re-evaluating Goals
Focusing on Progress

Module Nine: Reaching the End
How to Know When You’ve Achieved Success
Transitioning the Coachee
Wrapping it All Up

Module Ten: How Mentoring Differs from Coaching
The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship

  • Item #: ABT0026

Coaching and Mentoring

Price: $649.00
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